Many of our customers want to use the Cloning feature when adding multiple creatives to the same campaign.  Until today, this was impossible since you can’t edit the ad dimension while cloning.

Today’s release lets you change Ad Dimension when cloning an ad. Simply choose the appropriate dimension, then set all the rest of your ad setup details.

A word of warning, though: Please, please don’t forget to use the right ad tag / image dimensions or your ad will be distorted when loaded onto a webpage!

Want more from cloning? Don’t worry - it’s coming!  We’re currently working on how to clone all ads within a campaign, to save you even more time when setting up ads in the system.

Want to participate? We’d love to  hear from you and hear more about how you use ZEDO to manage your business.  Please send a note to support@zedo.com and your input and ideas will be sent directly to the product management team.

Our new Account Management team has landed! Many of you know Rob, our Senior Account Manager here for the ZEDO Ad Server. He is joined by Beck & Buddy, Customer Advocates, and Katy, the new Systems Trainer.

We’re excited about the growth of this team. Beck and Buddy look forward to talking to each and every one of you in the coming days and weeks. Of course, Rob is still here to steer the ship and get the new team up and running.

As always, we continue to offer 24-hour Customer Support with our full staff of customer support, technical support, implementation specialists and trafficking team.

Left to Right: Katy Franco, Buddy Johnston, Rob Dahlquist, and Beck Stroud

UPDATE: I wanted to mention, specifically, that our Customer and Technical Support team is still as strong and growing as ever. Many of you know and work directly with Pritika, Mihir, Sharon, Kiran, Venu, Namrata, Bhakti and Saurabh. These senior Support team members and the entire Customer Support team are an integral piece of this pie, giving support and assistance to Beck and Buddy. And always - standing by to help you with your questions, issues, and ever-growing wish list of changes!

Publishers will practically kill for more and more data about their site and campaign performance. We recently released a new level of data granularity - performance data at the hourly level.

Hourly data is retained for the last seven days. This means you can pull any report for the last seven days, and get an Hourly Breakdown of performance.

But wait, there’s more! This release has also let us give you Today’s Data in ZEDO Reports. Earlier, Today’s Data was only available in Dashboards. Now, you can get Hourly Data for Today, pulled in along with your historical data.

I hope you enjoy this new level of data granularity. We’re doing a lot this year, and this blog is our new way to let you know all about it. I apologize for not writing sooner - but expect this blog’s activity to increase!

“Customer Requests” is not a new term for us. But lately, we have been overwhelmed with the unusual rise in the requests rates. And surprisingly, most of the requests revolved around just one feature – ZEDO Revenue Maximizer.

The Beta version of ZEDO Revenue Maximizer was out in April. Since then we have made lot of developments. Yet, we decided not to rush out with the next version. We wanted to use the time to learn from our customers, especially Publishers as to what they expect from the product. Our interactions with customers were very informative and insightful.

We never anticipated that the response will be so encouraging. Ever since we started talking about this “still-under-development” feature to our customers, we have been flooded by ideas for enhancements and further developments.

I wanted to take this opportunity to thank each one of you for going out of the way to help us understand your requirements better. There is no greater satisfaction for a company than to develop a product that is so well received.

Your suggestions have given us new directions. We are planning big things for ZEDO Revenue Maximizer. Backed with ZEDO’s technology, we are all set to deliver a product that will not just be unmatchable in terms of features but will also be unbeatable in terms of benefits that it can offer you.

We realize how important this product will be to you and that is why we are putting in lot of time and effort to develop it. Hopefully, we will be able to deliver it at the dates we have given you. But just in case, if that doesn’t happen, be assured that it is only because we have taken in few more suggestions.

- Srivinay

Guess! I am the lucky one to post the first blog. Soon you will be seeing a lot of activity here. The rest of the brigade is just as eager to blog.

With our current aggressive streak of biweekly releases, it just seemed that the time is right for a more personal interaction with You – our valued customers!

Though we will still continue to send out the regular alerts and notifications, a blog would make the communication faster and easier.

We also hope to hear from you! Just feel free to put in your comments.

The more we interact, the more it will help us learn how to serve you better!

Bye for now,